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How to Ride

Bolt makes it simple to book your ride!

  • Step 1 — Register

    Or

    *Please verify registered Senior or Paratransit authorization to obtain the appropriate fare.

  • Step 2 — Download the App!
    Book, track your ride, get alerts and rate your driver through the app.
    Download the FREE Bolt Powered by GTrans app!

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    Google Play Badge

  • Step 3 — Book Your Ride!
    • Through the app — Select your pick-up & drop-off locations within our service zone area.
    • Enter when you want to ride.
    • Make sure you select the passenger type that meets your needs.* While same-day reservations are available, we encourage riders to book 48 hours in advance to ensure we can accommodate their desired pick-up and drop-off requests.
    • Bolt accepts TAP card, or credit card.

    One TAP card per person. If you choose to pay with the TAP card, please add Store Value. You may visit TAP — Transit Access Pass — Los Angeles California for more information.

    Bolt has no surge pricing! Prices stay the same all day, even during busier times.

  • Step 4 — Buckle Up & Enjoy Your Ride!
    A Bolt branded van will meet you at the selected pick-up location within the service area.

Our Promise to Our Customers

GTrans exists to move people by providing safe, reliable and outstanding public transportation to the communities we serve every day.

GTrans is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended in 1999. Send feedback or concerns related to the accessibility of this website by using our Contact Us Form. For more information about Section 508, please visit the website for the State of California’s Department of Rehabilitation.