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Incident Concern or Compliment

If you have a concern about an incident on one of our buses or you would like to compliment one of our bus operators or GTrans service, please report it to us here.


General Information
Incident Information
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If you'd prefer to speak with a staff member, please call (310) 965-8888 between 8:00am and 5:00pm, Monday through Friday.

Our Promise to Our Customers

GTrans exists to move people by providing safe, reliable and outstanding public transportation to the communities we serve every day.

GTrans is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended in 1999. Send feedback or concerns related to the accessibility of this website by using our Contact Us Form. For more information about Section 508, please visit the website for the State of California’s Department of Rehabilitation.