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Lost and Found

Did you lose or found an item on the bus? Contact GTrans immediately to report it.

Call our Customer Service at (310) 975-8888

Hours of operations: Mon – Fri: 8 A.M. to 5 P.M.

Be sure to provide the following information when calling the customer service:

  • The route/line number, bus number and the direction of travel.
  • Your name and best telephone number to reach you.
  • The date of travel.
  • The approximate time and location when you got on and got off the bus.
  • Where you were sitting on the bus.
  • Exact description of the lost item.

Note: It typically takes two to three days for a lost item to be recovered, identified and returned. If GTrans finds the item, we will ask you to pick up the item from Customer service and show identification.

Our Promise to Our Customers

GTrans exists to move people by providing safe, reliable and outstanding public transportation to the communities we serve every day.

GTrans is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended in 1999. Send feedback or concerns related to the accessibility of this website by using our Contact Us Form. For more information about Section 508, please visit the website for the State of California’s Department of Rehabilitation.