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Jan 27 2026

New App Update: Two-Step Verification

Beginning February 3, 2026 customers will be asked to complete an additional verification step when logging in to the Bolt Powered by GTrans app. This extra step confirms the user’s identity and helps prevent unauthorized access.

Two-step verification adds an extra layer of security, making it harder for others to access customer accounts.

No action is required before February 3.
After the update begins, customers should follow the on-screen instructions when logging in.

If you have any questions or need assistance, please contact the Bolt Powered by GTrans team at (310)965-8848.


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GTrans is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended in 1999. Send feedback or concerns related to the accessibility of this website by using our Contact Us Form. For more information about Section 508, please visit the website for the State of California’s Department of Rehabilitation.